Alan Mantin | DHR Services

The past year has undoubtedly been challenging for the hospitality industry, but as the vaccination roll-out accelerates and travel restrictions ease, we know that there will be a great deal of pent up travel demand – with leisure travel likely to be the first to rebound, followed business transient, small groups, then larger group travel.

With more than 140 hotels set to open across Continental Europe in the coming years, our development pipeline also demonstrates confidence in the longer-term future and the recovery of the industry.

We’ve continued to see growth in markets across Europe, including here in Greece where we announced a stunning new resort property – Royal Senses Resort Crete, Curio Collection by Hilton – at the end of last year. We’ve also announced new resort properties in Portugal and the Azores, Costa del Sol and Croatia. As expected, there has been a lot of interest in leisure destinations in particular, and we see plenty of opportunity for brands at every price point.

In terms of development trends, we’re also seeing a rise in conversion opportunities as independent hotels seek shelter in global brand portfolios, helping them to benefit from greater distribution and visibility in front of guests, as well as a stronger focus on highly personalised guest technology, and a customer preference for greater consistency of experience.

Linked to this is the growth of collection brands, which is particularly relevant for the Greek market where there are a high number of quality resorts that lend themselves well to our collection brands, such as Tapestry Collection by Hilton, Curio Collection by Hilton and LXR.

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CEO

Konstantinos Alexopoulos has been a professional in the Greek hospitality industry for two decades with extensive experience in hotel
management, operation and consulting. He is the CEO of Domotel Hotels & Resorts Group, which has a history of more than 15 years in its current form and a heritage in the hospitality sector which began in 1964. Additionally, he holds the position of CEO at DHR Services,
supporting hospitality brands through his extensive know-how in the industry; both positions are reinforced by his ten years of experience in the construction sector in Greece and the Balkans, which furthered his knowledge of local markets. Having completed his Degree as a Civil Engineer at the Aristotle University of Thessaloniki, he continued with a Master in Science in “Construction Economics and Management” in UCL and a Master of Arts in Hospitality Management in Middlesex University. Furthermore, he has attended two complementary training programs in finance and management at the University of Macedonia. He is a member of the Board of Directors of the Greek Tourism Enterprises Confederation (SETE) and the treasurer of the Board of Directors of the Institute of SETE, a member of the Leadership Committee of the Hellenic – American Chamber of Commerce and holds positions in a number of Boards of Directors of other organizations.

Vice President

After completing her Bachelor in Business Administration (Minor in Science and Economy) at the American College of Thessaloniki, she continued with an MBA in Hospitality Marketing at Les Roches School of Hotel Management in Switzerland and a Diploma of Higher Education in International Tourism “The French approach” from the Universite Paris I Pantheon Sorbonne. She has been running the family owned hotel for almost twenty years, initially as an Operations Manager and later on as General Manager and CEO. She has been a member of the Board of Directors in Thessaloniki’s Hotels Association and has participated as a guest speaker in several lectures and seminars such as Yield Managementin Les Roches (Bluche, Switzerland), and Operations Management Principles and Housekeeping Principles in CMH (Paris, France).