RESHAPING GREEK TOURISM: IN NEED OF STRATEGIC INVESTMENTS TO ACCELERATE GROWTH
We do not have the luxury to focus only on today andnow
Big strides towards a post-COVID-19 new normalityare necessary to ensure that the recovery to pre-pandemic COVID-19 levels will be designed strategically to face the emerging challenges, such as the climate crisis, the digital transformation, the growing health and safety consciousness of travelers, along with the changing geopolitics at the regional and global level. Towards this new normality, it is crucial for the Greek travel industry to capitalise on the positive image of the country, built through a proactive and effective response to the pandemic. Shaping a national comprehensive programme to help the hardest hit sectors overcome the consequences of the crisis and emerge stronger and greener is much needed.
Strengthening “Green Tourism” through the promotion of projects that will lead to tourist facilities with zero energy footprint
In the years to come, climate change will increasingly drive European policies in air transport, tourism, hospitality and the travelers’ behaviour as well. Initiatives and self-regulation on environmental sustainability matters are becoming highly critical factors for the competitiveness and development of destinations and of the respective infrastructure and enterprises in the travel chain.
Athens International Airport has committed to implementing “ROUTE 2025”, thus achieving net zero carbon emissions byconsuming only clean, renewable electricity, that will be exclusively produced on our premises, and in addition, zeroing out our carbon emissions from fuel consumption. “ROUTE 2025” fully incorporates environmental sustainability into our future development, thus actively contributing to reducing the ecological footprint of Athens as a destination, as well as to the National Energy and Climate Plan.
The digital transformation of the travel industry on the basis of a strategic approach is key for the next day as it provides a wealth of possibilities in the direction of interconnecting information systems for data exchange in relation to the traveler preferences, with the aim to make travel experience as smooth and customized as possible. At this stage, there is a unique opportunity to redesign the role of the State in relation to the formation of infrastructure for data management and various digital capabilities to enhance Tourism. In this regard, the “digital green certificate” could, in addition to possible uses in healthcare, facilitate the safe free movement of citizens among EU Member States and beyond. In this context, airports, as well as all tourism-oriented enterprises will have to review and potentially reshape their operational processes, facilities layout and digital infrastructure.
Leverage EU funding mechanisms to enhance economic performance
Given the financial strain faced by the travel and tourism sectors, the effective use of public aid and EU funds such as the Recovery and Resilience Facility will be of extreme importance for investments in the coming years. Investments to upgrade the Public Healthcare System, as well as the digital communication infrastructure, especially in the tourist areas of our country, are crucial factors. Reinforcing labor rather than subsidizing unemployment, based on identified market needs, and guiding the productive transformation of the economy to create sustainable full-time jobs emerge as key pillars of the transition to a new era as well.
Still growth industries
Based on recent studies, in 2018, only 11% of the global population traveled by air, with up to 4% of people traveling abroad. Such data give us the comfort to believe that, despite the dire consequences of the COVID-19 pandemic on aviation and on the wider tourism sector, we still remain growth industries. To enable growth, this crisis should act as an accelerator of structural change towards sustainability. We have the opportunity to play a leading role in the Green Transition of the country that seems to have already started with the aim to create a strong competitive advantage.
Send download link to:
Konstantinos Alexopoulos has been a professional in the Greek hospitality industry for two decades with extensive experience in hotel
management, operation and consulting. He is the CEO of Domotel Hotels & Resorts Group, which has a history of more than 15 years in its current form and a heritage in the hospitality sector which began in 1964. Additionally, he holds the position of CEO at DHR Services,
supporting hospitality brands through his extensive know-how in the industry; both positions are reinforced by his ten years of experience in the construction sector in Greece and the Balkans, which furthered his knowledge of local markets. Having completed his Degree as a Civil Engineer at the Aristotle University of Thessaloniki, he continued with a Master in Science in “Construction Economics and Management” in UCL and a Master of Arts in Hospitality Management in Middlesex University. Furthermore, he has attended two complementary training programs in finance and management at the University of Macedonia. He is a member of the Board of Directors of the Greek Tourism Enterprises Confederation (SETE) and the treasurer of the Board of Directors of the Institute of SETE, a member of the Leadership Committee of the Hellenic – American Chamber of Commerce and holds positions in a number of Boards of Directors of other organizations.
After completing her Bachelor in Business Administration (Minor in Science and Economy) at the American College of Thessaloniki, she continued with an MBA in Hospitality Marketing at Les Roches School of Hotel Management in Switzerland and a Diploma of Higher Education in International Tourism “The French approach” from the Universite Paris I Pantheon Sorbonne. She has been running the family owned hotel for almost twenty years, initially as an Operations Manager and later on as General Manager and CEO. She has been a member of the Board of Directors in Thessaloniki’s Hotels Association and has participated as a guest speaker in several lectures and seminars such as Yield Managementin Les Roches (Bluche, Switzerland), and Operations Management Principles and Housekeeping Principles in CMH (Paris, France).